irrigation and illumination business opportunities
brightwater illumination and irrigation business franchise opportunity
yourbrightwater.com

Enhancing the beauty and value
of residential and commercial
properties with professional
Irrigation and Landscape
Lighting maintenance and
consulting services.

Individualized
 Solutions For You!

1-443-875-3788
or Contact Us

Irrigation and Landscape Lighting FAQ's

What is your service area?

We service the greater Annapolis Maryland area including Anne Arundel County, Kent Island and parts of Prince Georges County. We do work outside of this area but additional travel fees will be charged.

Do you install new irrigation or lighting systems?

No, we do not install new systems but we can help guide you through the process to make sure you have a system that meets your needs. Please refer to consulting services page for details or contact us directly to see how we can help.

Other companies treat me like a number, why are you different?

We are not a large irrigation company with many poorly trained techs where you are just a customer number. We are a small company and every customer will know our owner.

What other irrigation or illumination services do you provide?

Please contact us with your specific situation to see how we can help you.

What are your payment terms?

Payment is due in full at the time of service without exception. We accept payments of cash or check only, sorry no credit cards at this time. Payments for annual maintenance agreements are due in full at the time of sign up. Project requiring special material orders will require a non refundable deposit before parts will be ordered.

How do you bill for your maintenance work?

All work is billed at a rate of time plus materials used; we have found this to be the fairest method for both parties. Our standard labor rate for a lead technician is $110 per hour with a 1-hour minimum additional time billed in 15-minute increments.

Do you provide estimates?

Yes for larger repair work we will provide you a cost estimate but the final bill will be based on time and materials. For small repairs, we do not estimate and bill per standard rates.

How do you bill for consulting work?

All consulting work is billed at a rate of time plus direct expenses incurred including but not limited to travel, print, design, meal and lodging; to be paid in full at time of consultation. Larger projects will require a deposit and payment per draw during project cycle. Please contact us direct to discuss larger projects.

Who schedules appointments?

The property owner is solely responsible for scheduling all work with Bright Water. We schedule appointments in a two-hour window during normal business hours Monday through Friday.

Are appointment times guaranteed?

Sorry but no, if we are running late and do not make it to your property within your two hour appointment window we will call you. Weather and unavoidable delays do happen. Trust us we do not like running late.

I missed my appointment, now what?

Call us up to one hour before your appointment and we will reschedule. If we go to your property and you are a no show there will be a $100 remobilization fee for us to come back out.

Are there other terms and conditions?

Yes, please see our terms and conditions page.

Brightwater Illumination & Irrigation Inc. specializes in irrigation systems, sprinkler systems and outdoor landscape lighting design maintenance and consulting. Service area includes Annapolis, Kent Island, Stevensville, Chester, Severna Park, Arnold, Bowie, Anne Arundel County and parts of Prince George's County

(p) 443-875-3788 (e) Contact Us Edgewater, Maryland 21037

copyright 2019 - Bright Water Illumination & Irrigatation Inc. - yourBrightWater.com

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